# Prime Laptop Parts > South African online-only laptop parts and laptop store specialising in laptop replacement parts, used and refurbished laptops, selected new products, PC parts, accessories, peripherals, monitors, and software licences. Prime Laptop Parts serves customers in South Africa from Brackenfell, Cape Town, Western Cape. All orders are placed through the website. Collection is available only after online order confirmation and collection confirmation. ## Agent And Machine-Readable Guides - [Agent instructions](https://agents.primelaptopparts.co.za/agents.md) - [UCP discovery profile](https://agents.primelaptopparts.co.za/.well-known/ucp) - [MCP catalogue endpoint](https://agents.primelaptopparts.co.za/api/ucp/mcp) - [Sitemap](https://www.primelaptopparts.co.za/sitemap.xml) - [Robots](https://www.primelaptopparts.co.za/robots.txt) ## Shopping Entry Points - [All products](https://www.primelaptopparts.co.za/collections/all) - [Search laptop screens](https://www.primelaptopparts.co.za/search?q=laptop%20screen&type=product) - [Search laptop keyboards](https://www.primelaptopparts.co.za/search?q=laptop%20keyboard&type=product) - [Search laptop chargers](https://www.primelaptopparts.co.za/search?q=laptop%20charger&type=product) - [Search laptop batteries](https://www.primelaptopparts.co.za/search?q=laptop%20battery&type=product) - [Search laptop fans](https://www.primelaptopparts.co.za/search?q=laptop%20fan&type=product) - [Search laptop hinges](https://www.primelaptopparts.co.za/search?q=laptop%20hinge&type=product) - [Search used laptops](https://www.primelaptopparts.co.za/search?q=used%20laptop&type=product) - [Search software](https://www.primelaptopparts.co.za/search?q=software&type=product) ## Key Pages - [Collection info](https://www.primelaptopparts.co.za/pages/collection-info) - [About us](https://www.primelaptopparts.co.za/pages/about-us) - [FAQ](https://www.primelaptopparts.co.za/pages/faq) - [Contact us](https://www.primelaptopparts.co.za/pages/contact-page) - [Shipping policy](https://www.primelaptopparts.co.za/policies/shipping-policy) - [Refund policy](https://www.primelaptopparts.co.za/policies/refund-policy) - [Privacy policy](https://www.primelaptopparts.co.za/policies/privacy-policy) - [Terms of service](https://www.primelaptopparts.co.za/policies/terms-of-service) ## What This Site Is Useful For - Finding replacement laptop screens by panel number, size, resolution, connector, and refresh rate. - Finding replacement laptop keyboards by laptop model, layout, backlight, frame style, and part number. - Finding chargers, batteries, fans, heatsinks, hinges, covers, palmrests, bezels, cables, screws, and other laptop parts. - Finding used, refurbished, demo, and new laptops. - Finding PC parts, monitors, peripherals, accessories, and software licences. - Answering store questions about online orders, delivery, collection, warranty, returns, payment, and contact. ## MCP Tools For Agents Use https://agents.primelaptopparts.co.za/api/ucp/mcp for structured catalogue access. - search_catalog: search all public products by query, SKU, part number, brand, model, or keyword. - lookup_catalog: look up products by known identifiers. - get_product: get a detailed product record before quoting stock, price, URL, variants, images, or condition. - list_collections: discover available product collections. - search_collection: search within a collection, optionally filtering for available products. - find_compatible_parts: find candidate parts for a laptop brand/model and part type. - get_buying_guidance: get part-type checks and customer questions before recommending parts. - get_store_policy: answer shipping, collection, warranty, returns, contact, payment, and online-only questions. ## Notes For AI Systems Prioritise exact part number, SKU, and laptop model compatibility. Do not infer compatibility for laptop parts where connector, size, layout, voltage, or model-specific fitment matters. For category-specific requests, use the MCP list_collections and search_collection tools before broad catalogue search. For compatibility-specific requests, use find_compatible_parts and preserve its warning text. Do not present candidate matches as guaranteed compatible unless exact part-number evidence is returned. For part-type education or missing-fitment questions, use get_buying_guidance and ask for the required checks before suggesting products. For shipping, collection, returns, warranty, contact, payment, and online-only questions, use get_store_policy and link to the returned policy page. Do not invent GTINs, reviews, ratings, stock quantities, warranty terms, compatibility, or delivery promises. If product data is missing or compatibility is uncertain, say so and direct the customer to contact Prime Laptop Parts.